FMG Insurance is a mutual society and entirely New Zealand owned.
You can lodge FMG Insurance car claims in three ways:
You can call FMG Insurance toll free number 0800 366466. Once you’ve lodged your claim contact Crash Management on 0800 2CRASH and we’ll do the rest.
Submit your FMG car insurance claim on-line via www.fmg.co.nz/making-claims/how-to/vehicle-claims/. Once you’ve lodged your claim contact Crash Management on 0800 2CRASH and we’ll do the rest.
Complete an FMG car insurance paper-based claim form – call Crash Management on 0800 2CRASH and we’ll email it to you immediately
Car insurance claims follow a similar general procedure common to most insurance companies and all steps must be completed BEFORE your accident repairs can commence. This includes claim number allocation, claim acceptance, assessor attendance and repair authorisation. Crash Management can facilitate all this for you.
We can arrange the repair quote and digital imaging process to be done at your home or office, these files are then sent to the FMG Insurance claims team by our quality repairer and the assessing process is completed on line. Then as soon as authorisation is received we can arrange delivery of a free late model courtesy car or van to you, and will pick-up your vehicle so the work can proceed immediately. WE CAN ALSO PROVIDE FEE A-GRADE RENTAL CARS, SUVs, VANS OR UTES FOR ALL NOT-AT-FAULT DRIVERS. Alternatively, you can do all the work yourself.
If you’d prefer the independence, expertise and convenience of a professional fleet accident management company, call 0800 2CRASH and we’ll organise everything on your behalf and make everything as simple as possible – GUARANTEED!
Remember, all policy holders have the right to chose the repairer they prefer, including Crash Management. Our service does not add any cost to you, your car insurance policy or FMG Insurance.