It’s a fickle world in the corporate shark-tank. It was reported yesterday that IAG’s new Australian Division has adopted a new strategic approach and simplified its structure, sparking a shock-wave of redundancies. http://insurancenews.com.au/…/iag-restructure-results-in-ke…. Perhaps we can look forward to faster NZI car accident claims, assessing & repair authorisations?
Crash Management will be sure to cover it. Meantime we hear continued complaints about the already slow processing times for NZI car accident claims and it’s been a hot topic in CoverNote magazine recently with the Collision Repair Assoc (CRA) suggesting that NZI car accident claims performance is the worst in the market, along with parent company IAG and their other subsidiaries State & AMI. CoverNote has also reported that CRA research shows the average time taken to repair a vehicle is around 6 days (after all the formalities are finally completed) of which a third is lost in administration and unnecessary bureaucracy. There’s no doubt the total time to complete car accident claims from lodgement to final repair completion is growing longer and is caused by many industry delays.
Crash Management is very aware how problematic this is for clients so we’re very focused on streamlining and expediting the end-to-end experience for our customers. The new free rental car facility for not-at-fault parties is also proving extremely popular with clients particularly business fleets and those needing free replacement commercial vehicles including utes and vans. Our mission is to save customers time & inconvenience, and keep them on the road.
The CRA states that the time taken up with complying with NZI car accident claims and assessing procedures can be as long as the repair itself and results in the vehicle being off the road for twice as long as it need be.
Don’t be a victim, Crash Management can help. Call 0800 2CRASH to fast-track and avoid the bureaucracy, we can have customers in a free rental car within 24hrs and get you back on the road faster! http://crashmanagement.nz/clients/insurance-claims/nzi-car-claim-crash-management-new-zealand/