NZI is owned by giant Australian corporate IAG (Insurance Australia Group), along with the FleetFit product and a range of other New Zealand insurance companies.

An NZI car insurance claim can be made using either an electronic or paper-based NZI claim form. Call Crash Management on 0800 2CRASH and we’ll email either of the documents to you immediately.  It’s important to complete and return your NZI claim form promptly so a claim number can be allocated, neither the claim or damage assessing process can proceed without a claim number. Once your completed NZI claim form is returned we can pursue the claim number via NZI or your insurance broker.

Car insurance claims follow a similar general procedure common to most insurance companies and all steps must be completed BEFORE your accident repairs can commence. This includes claim number allocation, claim acceptance, assessor attendance and repair authorisation. Crash Management can facilitate all this for you.

We can arrange the repair quote and digital imaging process to be done at your home or office, these files are then sent to the NZI claims team by our quality repairer and the assessing process is completed on line.  Then as soon as authorisation is received we can arrange delivery of a free late model courtesy car or van to you, and will pick-up your vehicle so the work can proceed immediately.  Alternatively, you can do all the work yourself.

If you’d prefer the independence, expertise and convenience of a professional fleet accident management company, call 0800 2CRASH and we’ll organise everything on your behalf and make everything as simple as possible – GUARANTEED!

Remember, you are not obliged to accept just any panelbeater NZI they may suggest.  All policy holders have the right to chose the repairer they prefer, including Crash Management.  Our service does not add any cost to you, your car insurance policy or NZI.