The collision repair sector appears to be in a crisis, factors are many and varied but the ultimate cause is highly constrained profitability. The downward trend is continuing, and the following have contributed already this year Gemini Group: A … Read More
According to the recent NZ Herald report, people who use their car to offer Uber services will not be covered under private vehicle insurance. Vero car insurance claim spokesperson Richard Goodman has issued a warning to those who rent out … Read More
It’s a fickle world in the corporate shark-tank. It was reported yesterday that IAG’s new Australian Division has adopted a new strategic approach and simplified its structure, sparking a shock-wave of redundancies. http://insurancenews.com.au/…/iag-restructure-results-in-ke…. Perhaps we can look forward to faster NZI … Read More
There has been significant (and many would say detrimental) aggregation in the car insurance sector recently, both in NZ and globally. This has resulted in an extreme concentration of power and control affecting both customers and suppliers. As a natural … Read More
You heard it here first – the Commerce Commission has rejected Vero’s bid for Tower Insurance on the basis that it could substantially reduce competition. While making no comment on that, we are asking whether the CommComm was asleep at … Read More
Aucklanders always knew they were paying too much for car insurance and car insurance claims! Per the article below, the NZ Herald reports that higher incidence of accidents in Auckland is being blamed for the extra cost people have to pay … Read More
SMART car accident repairs? We warned earlier this year that Vero Insurance were planning to establish their “SMART” panelbeating shops in New Zealand, after years of “success” with the model in Australia. We say “success” because customers aren’t always the … Read More
When is an apology not an apology? When fraud is committed but only a little bit and/or only a few customers lodge a complaint, and an insurance company is involved – this time it’s South African-owned Youi’s car insurance claim … Read More
The use of our company name to label a menu tab on NZI claims site http://www.nzifleetfit.co.nz as “Crash Management” is highly misleading and in no way related to our business! While we certainly manage thousands of NZI claims, we remain … Read More
We all heard the bold claims from South African insurer YOUI. They made a move into the NZ market two years ago on a mission to revolutionise our car insurance market – well they’ve certainly done that. But there’s more … Read More